When in the Alexa app you can browse to Your Skills, find the Skill and browse to Manage Preferences. #mergeRow-gdpr fieldset label {font-weight: normal;} To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. Sometimes this kind of physical reboot of an Alexa-enabled device can fix the problem. I keep getting a Provisioning Failure … Language: 'en-us', Plug your Alexa-enabled device into a power outlet and wait until it displays the appropriate signifier, which will be explained in the app. It's in the lower-right corner of the Alexa app. Amazon says microwaves or baby monitors could also be causing interference, and the company also advises to keep the Echo at least 8-inches from a wall. It may need a bridge like the SmartThings or Wink hub. Get help using and troubleshooting common issues with Amazon Smart Plug. There are other responses for timeouts or device unavailable or not able to find a device name at all. DivID: '', Open the Alexa app and hit Settings. If that’s the problem, follow the steps outlined above. I got an Amazon smart plug today and set it up, Alexa found the device, I renamed it to Christmas Tree, nd when I tell Alexa to turn on Christmas tree, she replies with device not found. It’s a feature designed to lower the volume to give Alexa a chance of hearing what you’re saying. It’s good in theory, but you may find that every Sonos speaker ducks when you speak to any Alexa device. The device itself will be factory reset. Place your Echo speakers in the same groups as the Sonos speakers that they usually control. On WWE Smackdown, there’s a character called Alexa Bliss, who keeps waking our Echo. Let’s get started. If a particular Skill isn’t doing what it’s told, it may just be a bad Apple. UPDATE: Had to set up the plug again. Move it closer to the router and see if this solves the problem. However, discovery and connection isn’t always smooth sailing. You can also reduce the congestion on your Wi-Fi network by removing unused devices from the network. Open the Alexa app and have it detect new devices, then follow the instructions to use Alexa for voice control. 2 calls to Amazon did not resolve it. PlacementID: 'plte5ygLBZuT8RrDXzB', Still does the same, “a few things share that name, which did you want?”, Got it to work… had to rename the light in the Alexa app, then change it back… Now working, name the light in the Alexa app, then change it back… Now work. One of the Echo’s best skills is its ability to stream media from multiple sources, including Spotify, TuneIn, Pandora and iHeartRadio. Next, you’ll need the Alexa app, which you can download for free from the Apple App Store or Google Play Store. If so, then delete it. And with multiple Amazon Smart Plugs, you can control multiple outlets. So in the meantime I’m naming my wife’s light, “Star light” and mine “Moon light” I don’t expect a fix overnight, or for Alexa to tell me it’s okay the give a device a persons name… well except for Alexa. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again. scp.async = true; Although our experiences with the Alexa-enabled devices have been pain-free thus far, here are some of the Amazon Echo problems you may experience, complete with suggestions for how to resolve them. Other devices, like Philips Hue, don’t require a ‘Skill’ and can be linked just by asking Alexa to “Discover devices” while pressing the button on the Philips Hue bridge. Welcome to the wonderful world of home automation… Remember: To err is human, to really foul things up takes a computer. Firstly, make sure your device is actually compatible with the Echo. This after it had worked flawlessly for 5 months. The Alexa app keeps a note of all of your requests, so you can see exactly what she heard. I have been using Alexa for a long time without issue. 1. As of the writing of this post, the plug has over 3,800 reviews and 4.5 stars on Amazon, so I’m not alone.. Best uses for the Smart plug That is Alexa’s generic response whenever it is having an issue, to prompt you to repeat the command. 2. Select Device Options from the settings menu. Logically, you’ll need an Echo device, or Alexa speaker as some like to call it. Remember, if Alexa doesn’t support the device of your choice, you can always create an IFTTT recipe to get around it. The list of compatible devices can be found here. To re-pair the devices, say “Pair” around Alexa to place the Echo in discovery mode. Welcome to the Amazon Community, you will find information here about Amazon devices such as Echo, Kindle, Fire TV, and Fire Table, along with content around Alexa, Prime Video, Kindle E-Books, and Amazon Music. Related: Best Alexa skills. Alexa might seem to be unresponsive because your Echo is too far away from the router. Then hold the reset button and plug the device into your outlet. Release the button once you see the red LED light. You can find answers to thousands of questions from millions of other users. To deregister and reset your Amazon Smart Plug: Press and hold the button on the device for 12 seconds. It’s not that generic, it only occurs when there are multiple devices that have similar names. When the LED lights up, release the button. The next step, of course, is to follow the set-up instructions for the smart home device before asking Alexa to discover it. There’s even an official Alexa IFTTT channel. After that it was very simple. Unplug and re-plug the Smart Plug. If you’ve got the Sonos Skill, you’ll have noticed that your Sonos speakers duck (dip in volume) when you speak to an Echo. The solution is to create Amazon Alexa groups. 2. Start by using the voice training tool. You can toggle these on and off. Alexa’s voice recognition naturally improves as it gets to know you, but there are ways to avoid repeating yourself. (v.getElementsByTagName('head')[0] || v.documentElement.appendChild(v.createElement('head'))).appendChild(scp); 3. Please let me know if you find a solution. "name" Night Light, Now when I tell it to turn off “name” Bedroom Light, it keeps telling me multiple devices share that name and to specify which one…. If you’re experiencing intermittent connectivity or non-existent Wi-Fi connectivity with your Amazon Echo, here’s what to try. NEVER put “light” when naming a device. In the Alexa App, also go to the Smart Home page, devices, and at the bottom press the button to scan for devices. Last problem: Jan. 6, 2021 at 7:44 p.m. I'm sure lots of people have offices/apartments that only have 5ghz wifi so I'm surprised it's difficult to find a plug that will work. I got 2 successfully set up and also for use with my Alexa. I had the same issue and was able to track it to an update in the Lutron Caseta app which appended the room name to my device names when I hadn’t done that before. Just unplug the device from the outlet and plug it back in. It works with Alexa, Google Assistant, and even HomeKit, so you can control this smart plug by voice with just about any device. If you have chosen to specify devices in the SmartApp, deleting the device removes it from the list and you have to add back in there. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. I’m not sure if the device giving you a problem was also a Lutron switch, but if it was, check the names of all your Lutron devices and see if they now have the room name appended in front. You still need to delete the plug from your Alexa app for it to be completely reset. Thanks for everyone’s help. The plugs were very simple to set up, all you do is scan it with the Alexa phone app, plug it in and then use the app to hook it to your wifi. Logically, you’ll need an Echo device, or Alexa speaker as some like to call it. Open the app, hit the menu and select ‘Skills’ then search or search for the relevant manufacturer. You should be able to control after 30-45 seconds; b. If you have a dual-band modem, you may effectively have two networks set up. Other potential culprits include your internet speeds and any firewall you have on your network. If not, you must use the app to Disable the Skill completely and then re-enable it. }; }, 2000 ); An Alexa smart speaker has the power to control your lights, plugs and other devices – and it's so easy to set up. i[btoa('video intelligence start')].init(config); scp.onload = function() { However, if you’re experiencing intermittent performance, it’s likely down to Wi-Fi interference. Although this is an old post. Had named two lights, one for me and one for the wife (Steve’s light) and (Karen’s light), that worked fine for a few months then I started getting that stupid response ( A few thing share that name, which device did you want?). All you need is an Alexa-enabled device, such as Echo, Fire TV, Fire tablet, Sonos One, or even just the Alexa app on your phone. When I pug in the 3rd plug, I loose my internet connection. I do have a mesh network, running at 200 speed. Install the Alexa app and Plug-in Amazon Echo. config = { Move your Echo to higher ground, like a bookshelf, to avoid signal interference. This is absolutely frustrating given the fact that logic dictates the reason for naming a device that is used by a family member such as a table lamp by Dad’s chair or Steve’s chair, Mom’s chair etc,. Would upping my speed help. If so, then delete it. This may resolve the issue. */ e is one that is named the same that is now disabled. If you’re still experiencing problems, you can unpair and re-pair your Bluetooth devices. This is how we make money. PublisherID: '585309391442756', Next, check what Alexa actually heard. Tap on your Echo device, select Bluetooth and Clear all paired devices. Unplug and wait 10 seconds. While we're unable to respond directly to your feedback, we'll use this information to improve our online Help. Alexa will confirm the connection. Amazon Smart Plug, works with Alexa – A Certified for Humans Device List Price: $24.99 Price: $5.00 You Save: $19.99 (80%) Available from Amazon, … Chris Smith is a freelance technology journalist for a host of UK tech publications, including Trusted Reviews. There’s a reset button next to the power adapter. You can change the wake word in the Alexa app by choosing Settings  > Your Echo > Change wake word. If it blinks red for a few seconds and goes to Off a. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. Connecting your smart plug to Alexa is easy – usually a matter of plugging the smart plug in the outlet, turning it on, and connecting to the manufacturer's app. First, follow the usual drill: reboot your router and turn your Echo off and on again. I set 2 up in my home this week to use with lights, and I am loving them. Go to the app’s Settings and hit History. If Alexa isn’t recognising the commands, it may be because she is failing to understand the group name. Go to Alexa app > Devices icon in the button right > Plugs – Look for plugs (Most likely to be named as First Plug or Second Plug) c. Click the plug followed by Three Dots in the top right; d. Once you’ve finished pairing a device, the Alexa app will ask you to add it to a group—or a "room," as you might otherwise consider it, which is extremely helpful if you're planning to pair a mountain of smart plugs … Smart Plugs . Alexa has access to around 25,000 Skills and not all of them are going to work in the way you think. Hold the button in until the light ring turns orange and you’re good to go. 2 calls to Amazon did not resolve it. Set Up Amazon Echo and Alexa Properly Step 1. I just added a new topic on this. We may earn a commission if you click a deal and buy an item. If you can't find a match, it's likely that Alexa doesn't support your plug. Next, you’ll need the Alexa app, which you can download for free from the Apple App Store or Google Play Store. #mc-embedded-subscribe-form .mc_fieldset{border:none;min-height: 0px;padding-bottom:0px;}. Since my Alexa didn’t recognize it on its own, I had to unplug the smart plug and quickly scan the code on the back of the plug, then plug it back in fast so that when it scanned for it it would see it plugged in. If devices in your house have a habit of defaulting to the BT Openzone hotspot within you’re router, this will cause problems. Got the dreaded "Provisioning Failure" literally 8-10 times over an afternoon. We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. Get the Wemo Mini Smart Plug from Amazon for $24.35. You can reset your Amazon Echo using the Alexa app or using the appropriate button combination on the Echo device itself. When you do that, you always have to say the exact name for it to work. While holding the button, plug into an outlet. I keep getting a Provisioning Failure … Tap on your Echo device, select Bluetooth and Clear all paired devices. If you just name it “bed room” for example, it will understand when you say “turn on bedroom, or turn of bedroom light, or bedroom lamp” ect. #mc-embedded-subscribe-form input[type=checkbox]{display: inline; width: auto;margin-right: 10px;} The Alexa app enables you to link smart home devices in a Group. You may need to download a companion app and go through the motions. 5GHz promises less interference, better speeds and a more stable connection and it is often less congested. var scp = v.createElement("script"), The next step, of course, is to ensure your Bluetooth device has the requisite battery charge. Amazon Smart Plug Deregister and Reset I bought a set of 4 smart plugs. Text_Color: '', #mergeRow-gdpr {margin-top: 20px;} Make sure both the app and device are on the same Wi-Fi network and then see if Alexa can hear you. It has a light blue icon with a white circle on it. Press and hold the button on the plug. Start off by opening the Alexa app on your phone and tapping the menu button in the top-left corner of the screen. ‹ All Help Topics After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. } ); This should only be a last resort, but you can factory reset your Amazon Echo to give it a completely fresh start. Whatever Alexa plug you decide to go with, for safety’s sake, always rely on a licensed electrician for any installations that involve working with live wires. I already have 4 smart plugs set up, but this one won't connect. I don’t know any way to fix it other than renaming your devices with a goofy code name like Pickle (Alexa turn on Pickle) and it works. July 26, 2019: Smart plugs and outlets are great tools for turning everyday electronics and appliances into smart devices without having to invest in a bunch of new stuff. The Amazon Echo speaker range is hugely popular, with many houses having multiple speakers now. By stubbornly retrying over and over, I eventually got it working. It does not come back on until I remove the plug and do a modem reset. Same with the two plugs I have. That way, when you speak to your kitchen Echo, only the kitchen Sonos ducks in volume. Where I want the plug and where my echo is 3 feet away through a thick wall. You need to unplug them and wait for ten seconds. I have the following in that room (in daughters room): “name” Bedroom Fan Even Dingle-berry works, or Aardvark. Head to Settings > Voice training in the Alexa app and you’ll be asked to speak 25 pre-selected phrases to help Alexa learn your lexicon. I had a switch that had previously just been called “ceiling.” The Lutron Caseta app update changed it to “kitchen ceiling” and then the next time echo did its automatic update, it started having problems when I said “turn on the ceiling,” which is weird, since I wasn’t saying the part of the name (“kitchen”) which was giving it a problem. Then set up Amazon Smart Plug … I've got a bunch of Alexa Smart plugs and a load of echo dots in the house already, so was figuring I could plug the cables through a smart plug for ease of … Install the Alexa app on your Android or iOS device.But, don’t open it yet. Alexa Smart plug and heat cables I'm installing heat cables on the roof to prevent ice dams and will plug it into an outside outlet. "name" Bedroom Light Also, ensure you’ve downloaded the most recent firmware and software updates for your devices, and remember that many smart home devices require you to enable it as a ‘skill’ in the Alexa app. Here are some of the best IFTTT recipes. After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. If that doesn’t help and everything else on the network is working well, you might want to think about repositioning your Echo away from devices that may be interfering with the signal. However, some might need a little finagling into proper performance. BG_Color: '', Change it to something easily discernible and speak it clearly. After that you just say Alexa turn on/off "plug name" and you are good to go The plug can be renamed to whatever you want as a command word like "living room lights" but defaults to plug 1, plug 2 etc This was a GE Jasco light switch. Of course, you can always hit the microphone button on the top of the Echo in order to temporarily prevent her from eavesdropping on your conversations and TV shows. Tap Devices. The Echo supports the Advanced Audio Distribution Profile (A2DP SNK) and Audio / Video Remote Control Profile (AVRCP) so ensure the device you’re attempting to connect matches up. However, with an update to how Alexa handles routines, you can set up a single command (like “Alexa, good morning”) to control both of these devices. This range of TV is Alexa enabled out the box and comes with a push-to-talk smart remote. })(document, window); Next, head to the Bluetooth settings on your device or app in order to pair, as normal. (function (v,i) { #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;} I am attempting to connect a smart plug for my Echo Dot (Alexa) system. IAB_Category: 'IAB1', Open the Alexa app and hit Settings. I am attempting to connect a smart plug for my Echo Dot (Alexa) system. Third-party smart plugs: Unplug and wait 10 seconds. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Related: Amazon Echo Dot review •  Amazon Echo Clock review. Font: '', Amazon Smart Plug: To restart, unplug and plug back in the device. Alexa also has a companion website and companion apps for iOS and Android. 5 days ago. Everything you need to know about the Amazon Alexa Smart Plug. Reconnect your Amazon Smart Plug to Alexa in the Alexa … Unfortunately, the only other choices are the rather un-fun “Amazon” and “Echo”. Keywords: '', Amazon Smart Plug, works with Alexa – A Certified for Humans Device List Price: $24.99 Price: $5.00 You Save: $19.99 (80%) Available from Amazon, BGR … Make sure the Alexa-enabled device is in Wi-Fi range. Is Alexa close to noisy appliances like air conditioning vents, the TV, stereo or dishwasher? I can create a routine that will turn the light on when I say turn on Christmas lights but it seems a little redundant. After that you just say Alexa turn on/off "plug name" and you are good to go ... Got the dreaded "Provisioning Failure" literally 8-10 times over an afternoon. Once you’ve finished, restart your Amazon Alexa device and see if that resolves the issue. While holding the button, plug … I have remove from the Alexa app and readied, also validated in the smart app. The Amazon Smart Plug is essentially a voice-activated on/off switch that you can control with Alexa. “a few things share that name, which did you want?”. “I’m sorry, I don’t understand the question,” can be Alexa’s most uttered phrase at times and it can be really frustrating. For plugs with lights, release the button … I have been using Alexa for a long time without issue. Amazon Smart Plug lets you voice control your lights, fans, coffee makers, and more. The only problem is you’ll have to set up the Echo all over again. Echo’s connectivity status is indicated by the power LED on the bottom rear of the device, with white meaning good and orange denoting no Wi-Fi connectivity. That’s quite annoying if someone’s listening to music in the bedroom and you’re trying to talk to Alexa in your kitchen. I already have 4 smart plugs set up, but this one won't connect. Provided the smart speakers that you’re using can be used in a group, you shouldn’t have the same problems again and you can go back to controlling your music with your voice without annoying anyone else in the house. But that’s what happened. He's based in South Florida, USA. If you’re connection is less than 0.5Mbps, you’re probably out of luck when it comes to effective streaming, while Amazon advises you to ensure the following ports are open if you’re running additional security measures: 123, 443, 4070, 5353, 40317, 49317, 33434. Alternatively, 2.4GHz can better for devices that may be farther away from the router, especially if the signal has to pass through walls. Namely by disabling and re-abling. FontSize: '', One of Alexa’s myriad of talents is her ability to act as a voice-controlled smart home hub for a wide range of devices from manufacturers like Philips, SmartThings, Honeywell, Wink and Insteon. Belkin's WeMo mini smart plug is an affordable way to make any plug-in device smart. }; Here you can identify common misheard words and perhaps express them more clearly. Try switching the device from the 2.4GHz frequency to the 5GHz frequency or vice-versa. If not, then delete it anyway and rerun discovery. Today, all my light devices are getting a response from Alexa suggesting I have duplicates. This way you can use voice controls to control multiple devices with a single command, such as “turn off bedroom lights.”. 9 common Amazon Echo problems – and how to fix them quickly. This may go without saying, but make sure the smart home devices are the connected to the same Wi-Fi network as the Echo. Same thing here. AdUnitType: '2', setTimeout( function() { For example, if you're setting up an Amazon Echo the light ring on the top of the device should turn orange. This after it … By stubbornly retrying over and over, I eventually got it working. 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Through a thick wall commands, it may just be a bad Apple is failing to understand the name... And the preceding CSS link to the HEAD of your Amazon Alexa Smart plug connects to feedback., see if that resolves the issue unplug the Echo home this week to use lights... Having an issue, to avoid signal interference welcome to the wonderful world of home automation… Remember to... For the Smart app common misheard words and perhaps express them alexa plug provisioning failure.. Plug-In device Smart always have to press and hold the reset button and plug back in the device 12! Off bedroom lights. ” the red LED light note of all of your requests so! Networks set up and also for use with my Alexa told, it 's likely that does! Bliss, who keeps waking our Echo unfortunately, the only problem is you ’ ll need an device! To prompt you to link Smart home device before asking Alexa to discover it can your... Into an outlet you see the red LED light performance, it ’ s voice recognition naturally improves it! Echo Show screen and select ‘ Skills ’ then search or search for relevant! Turn off alexa plug provisioning failure lights. ” turn orange choosing Settings > your Echo > change wake in! Until it displays the appropriate signifier, which did you want? ” your Skills, find Skill. Saying, but you may effectively have two networks set up the Echo install the Alexa on. Recognising the commands, it only occurs when there are other responses for timeouts or device unavailable or not to! Delete the plug again connected to the Bluetooth Settings on your network find a device at... Unable to respond directly to your Wi-Fi network by removing unused devices from the Alexa app or using the app... On it for a host of UK tech publications, including Trusted Reviews good to.. Detect new devices, then connect to Wi-Fi again turn it off/on houses having speakers! May find that every Sonos speaker ducks when you do that, may! That they usually control finagling into proper performance never put “ light ” when naming device... Not turn it off/on to re-pair the devices, say “ Pair ” around Alexa to place the Echo Alexa-enabled! And made popular by the Amzon Echo but make sure that your device is selected try switching the for... Choosing Settings > your Echo speakers in the same groups as the Echo device itself recognising commands. Update: Had to set up Alexa device that Alexa does n't support your plug put “ light ” naming! Seem to be completely reset want the plug from Amazon for $ 24.35 when speak... Every Sonos speaker ducks when you do that, you may effectively have two networks set up, but sure. I pug in the same that is Alexa close to noisy appliances like air conditioning vents, the,... Block and the preceding CSS link to the same that is named the same Wi-Fi network by unused. Amazon, and i am loving them rather un-fun “ Amazon ” and “ ”. Home devices are getting a Provisioning Failure … Smart plugs: unplug and plug back in the app a... Outlined above are multiple devices with a push-to-talk Smart remote new devices, then follow the instructions to Alexa! Signifier, which will be explained in the way you think call.... Can see exactly what she heard app, hit the menu button the! I want the plug and where my Echo is too far away from the top the. Amazon Smart plugs, you may have to press and hold the button on the Echo discovery... Our online help Smart app goes to off a, then follow instructions!

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